Return on your kindness investment
Kinder managers lead to
90% of employee experience is driven by emotions, and leaders choose which emotions they give to the people they lead.
Studies show improving company culture, including kinder leaders, found that:
Revenues increased four times faster
Job creation rates grew to seven times higher
Stock prices increased 12 times faster
Profits climbed 750% higher
New revenue grew 700%
Customer satisfaction doubled
"Now the onus is on employers to keep their best employees happy." Mark Cuban
Make Happier Employees
Employees who sense a positive regard from their managers and coworkers as well as from their relatives and friends are likely to experience significant development, affect and capital gains (high work-home enrichment), which expands opportunities to thrive (i.e., develop an enhanced capacity for learning and a sense of vitality).
reducing costs by up to 400%
Employee retention is dramatically increased. This is important when you look at what turnover costs. For entry level employees, it costs between 30-50% of their annual salary to replace them; for mid-level employees, the cost is around 150% of their annual salary to replace them; for higher level or specialized employees, the average is about 400% of their annual salary to replace them (Forbes, 2014).
"I got so many applications from people wanting to work at my businesses, it was easier than ever to hire the cream of the crop and maintain an efficient, happy and loyal crew."
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In 2012, Gallup researchers studied 49,928 work units, including nearly 1.4 million employees to quantify the effects of engaged employees and strong culture. Work units in the top quartile in employee engagement outperformed bottom-quartile units by 10% on customer ratings, 22% in profitability, and 21% in productivity.