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  • Writer's pictureDr. Neal Nybo

INC magazine promotes kindness as the way to prepare your team for the challenges ahead

One way for me to develop a blog topic is to read current business news. There is always something that relates to kindness in the workplace. But, rarely does an article write my blog for me. INC did this in this recent article from July 21, 2023.

Here is the headline. You can click on it to go to and read the article.

For my purposes, I want to point out that six of the seven "keys" INC recommends you use to prepare your team are all recognized acts of kindness. It can be argued that the seventh one is as well. In fact, I am sure I have seen each of these principles in other articles about kindness in the workplace.

Here are the seven recommendations with my brief commentary about how each demonstrates kindness.

1. Regular personal contact with every team member.

Personal contact demonstrates kindness because it shows that you genuinely care about their well-being, fosters a sense of belonging, and strengthens interpersonal connections.

2. Model positivity and calm for your team.

This practice demonstrates kindness as it provides a supportive and reassuring environment, promoting a sense of emotional safety and encouraging a collaborative and optimistic atmosphere.

3. Seek out unvarnished and even contrary perspectives.

This is the one out of the seven that, at first glance, might not seem like an act of kindness but I think it is. Even this one demonstrates kindness because it shows a willingness to listen, understand, and respect diverse viewpoints, fostering an inclusive and open-minded team culture.

4. Demonstrate empathy and actively solicit employee views.

These are kind because they validate team members’ experiences and opinions, creating a nurturing and compassionate work environment where everyone feels valued and heard.

5. Take decisive action and communicate expectations.

These demonstrate kindness because they provide clarity and direction, ensuring that team members understand their roles and responsibilities, and feel supported in their efforts to achieve shared goals.

6. Celebrate even small successes and reward contributors.

Celebrating and rewarding team members are both examples of kindness because they acknowledge and appreciate individual efforts, motivating and encouraging team members to continue striving for excellence.

7. Nurture your relationship with critical and loyal customers.

Finally, paying attention to customers demonstrates kindness because it shows genuine care and appreciation for their loyalty, fostering a sense of trust and long-term partnership.

There you have it. a quick course in being a kinder leader. If you would like to learn more about kindness in the workplace, feel free to check out my website.

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